Access Management · SSPR 2.0
ESII SSPR 2.0 lets employees unlock or reset their own account via face recognition, fingerprint biometrics, SMS or TOTP, without calling IT. Built as an app-free Progressive Web App. Integrates with Active Directory, Hybrid AD and Microsoft Entra ID.
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Password resets and account unlocks consume IT bandwidth that should be spent on higher-value work. SSPR eliminates the ticket entirely.
In a 5000-person organisation, password resets can account for 30 to 40 percent of all helpdesk volume. Every one of those is a preventable call.
An employee locked out at 8am waits until the IT team is available. Half a working day lost. SSPR resolves the lockout in under two minutes.
Without MFA-verified self-service, IT teams reset passwords over calls with minimal identity verification. SSPR enforces OTP verification before every reset.
SSPR is a secure web application. Employees access it from any browser. Identity is verified. Reset is complete.
1. User initiates reset
Employee opens the SSPR web portal from any browser. No VPN required. No helpdesk call.
2. Verify identity
Face recognition, fingerprint, SMS OTP or TOTP verifies identity. Enroll once, then reuse the same method every time.
3. Password reset or account unlock
New password set directly in Active Directory. Account unlocked. User back at work. Logged in the audit trail.
SSPR is not a generic open-source tool. It is a production-tested product with over a million resets behind it.
OTP verification via SMS or email on every reset and unlock. No identity verification bypass. Every action is logged.
Works across on-premises Active Directory, Hybrid AD environments and Microsoft Entra ID without architectural changes.
IT administrators have dashboards and audit logs. Department-level access for HR admins. Everything governed by RBAC.
Accessible from any browser. Deployable on Windows or Linux web servers. No endpoint software to manage or update.
Use Cases
The value is felt on day one. The ROI is visible by the end of the first month.
Cut helpdesk volume by 30 to 40 percent
Organisations with 1000-plus employees see an immediate and measurable reduction in IT helpdesk tickets within weeks of deployment.
After-hours lockouts resolved without escalation
Manufacturing, logistics and healthcare operations run 24 hours. SSPR handles lockouts at 2am without waking up an IT administrator.
Self-service access for distributed teams
Remote employees locked out of accounts can reset from any device, any location. No dependency on being on the corporate network.
Audit-ready reset logs for every identity event
Every reset and unlock is logged with user identity, timestamp and MFA verification status. Compliance reports are generated on demand.
Secure, passwordless identity verification via face recognition and fingerprint scanning. A frictionless experience with maximum security.
A secure AI agent handles FAQs and clears locked accounts and business applications automatically, through a simple conversational interface.
Built as a Progressive Web App for a full mobile experience straight from the browser. No app-store download, ever.
Unifies multiple Active Directory domains across your global infrastructure, eliminating fragmented networks.
Synchronises with older systems that lack modern APIs, by connecting directly to the source database.
Bridges the gap between on-premises infrastructure and the cloud by integrating effortlessly with your SaaS applications and IAM systems.
No changes to your AD structure. SSPR integrates via LDAP and standard authentication protocols.
Deploy SSPR and close the helpdesk loop.
We can have a working demo on your AD test environment within 48 hours of the first call.