Workflow Automation

Every approval stuck in someone's inbox is a business at a halt.

Esii ApprovAI is an enterprise workflow and approval automation platform. Configure approval chains, set escalation rules and give every stakeholder real-time visibility into where a request stands, from any device, with a full audit trail behind every decision. Runs on your Microsoft 365 and SharePoint environment, or on an open-source stack, whichever your organisation already has.

10+
Enterprise clients
30+
Departments live
433K+
Active users
30M+
Approval notes processed

Most enterprises are running approvals over email threads and WhatsApp groups.

ApprovAI was designed around four specific failure points. Not as features. As first principles.

Problem 01
There is no audit trail.
When an auditor asks who approved what and when, the answer is a six-month search through email.
Problem 02
No single place to see where a request stands.
Requests fragment across forwarded email threads. Nobody, including the approver, knows which version is current.
Problem 03
Approvals need a desk, not a phone.
No mobile-first way to approve in thirty seconds. A travelling director holds up five requests for days.
Problem 04
Requests get lost in overloaded inboxes
No reminder. No escalation rule. The requester has to chase manually, every single time.

From a submitted form to an archived,
audit-ready record in five steps.

ApprovAI runs on SharePoint Online. Your data stays in your Microsoft 365 tenant. Nothing leaves your environment.

1. Submit a request

A structured form linked to the relevant workflow, purchase request, leave application, contract approval or any process needing sign-off.

2. Route to the first approver

The workflow engine sends it to the designated approver, with a Teams and email notification and full context. No manual forwarding.

3. Act from any device

The approver approves, rejects or returns for clarification, with a comment that becomes part of the permanent record.

4. Auto-advance or complete

The request moves to the next level automatically, or closes once the final level acts. Reminders and escalation run in the background.

5. Archive with full audit trail

Who acted, when, at what level and with what comment, archived and searchable for compliance without manual reconstruction.

Use Cases

In production across procurement, HR, finance and operations.

Each department runs its own workflows within the same ApprovAI instance.

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Payment and budget exception approvals

Payment requests above a threshold route for multi-level approval. Budget exceptions carry a mandatory justification. Every authorisation is on record.

Finance and Accounts
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Procurement

Payment approvals and budget exception

Budget exception requests are handled through a separate workflow with mandatory justification capture.

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Change requests and vendor contracts

Change requests, vendor contracts and project scope approvals routed through project manager, business head and delivery lead, with version-controlled comment

Operations and Projects
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Human Resources

Leave, policy and onboarding approvals

Leave requests route to the line manager with automatic delegation when they are away. Offer letters move through HR, business head and finance.

Built for the full complexity of enterprise approvals.

From single-level purchase requests to multi-department contract authorisations.

Complete audit trail

Every action is logged with the approver’s identity, timestamp and comment. Compliance reports generate from the archive, no manual collection.

Dynamic, no-code workflows

Approval chains, routing conditions and escalation rules are configured through a visual designer. No developer needed for standard changes.

Sequential and parallel routing

Route to approvers in sequence, where each level acts before the next is notified, or in parallel, where the request proceeds once everyone has responded.

Automated reminders and escalation

Configurable reminders notify approvers before a deadline. If nothing happens, the request auto-escalates to the designated alternate.

Delegation and substitution

Unavailable approvers can delegate authority to a substitute for a defined period. Every delegated action is logged against both names.

Mobile-friendly approval interface

Fully responsive from any mobile browser. Approvers act on a Teams or email link and decide in under a minute from their phone.

Multi-department configuration

Each department or business unit runs its own workflows, routing rules and escalation paths, all within the same ApprovAI instance.

Multi-channel notifications

Requests and status updates reach Microsoft Teams, Outlook email and in-app notifications, wherever an approver is most likely to act.

Connects to the platforms your teams already use.

No disruption to how people work today.

Deployed on your existing Modern Framework environment. Data stays within your organisation's Azure boundary, compliant with your data residency policies.

A separate ApprovAI instance on Azure, for organisations that prefer a fully isolated deployment with dedicated resources and custom configuration.

A separate, independent instance deployed within your own infrastructure, for organisations that want absolute data ownership.

Works with the tools you already run.

ApprovAI integrates natively with Microsoft 365 and the enterprise identity stack.

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See ApprovAI in your environment.

We configure a live demo using a workflow relevant to your department or industry